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Turn either your iOS device, Apple TV or actual TV off for about a minute, and then turn them back on.Here’s a quick breakdown of a few steps you can take: This is the “mac-daddy” of error codes for Disney+ subscribers, as it is extremely vague and is causing the most headaches. Plug into a wired network connection (ethernet)īut again, if trouble is still afoot, it won’t hurt to reach out to Disney+ directly.Uninstall the app from your device, and re-install it.However, it would not hurt to try some of the more basic fixes:

Airserver lag code#

Fix Error Code 76Īs we stated before, this error code is relayed to Error 41, where the Disney servers could be bottlenecked after a recent release.

Airserver lag plus#

In the event that trouble still arises, you’ll want to reach out to Disney Plus directly. If you are streaming at home and trying to AirPlay, then go ahead and reboot your router or try a wired connection. This error comes into the user-side of things and likely has something to do with your network connection. One possible solution is to either reboot the device that you are streaming to or sign out and then back into the Disney Plus application. Since there is no real way for users to “force” Disney’s servers to work properly, you may just need to wait it out for 15-30 minutes before trying again. One of the more annoying codes on the list may just require a bit of patience. If you have an older TV that only has a single HDMI plug, then try changing out the cable altogether to see if that fixes the problem. Perhaps the easiest way to attempt to fix this error code is to just try and plug your device into a different HDMI input. Luckily (for some), there are some fixes that you can try when attempting to get your stream working properly again. This is the most frustrating issue as there is no real explanation as to what could be causing the error.Īs we stated above, there are many more error codes that may arise, but in the time since Disney+ was released, these are the most common. If the problem persists, visit the Disney Plus Help Center”.

76 – “We’re currently experiencing slow internet connection speeds.” This is unlikely due to any issues in your home but is instead related to Error 41 where the Disney+ servers are being overworked.

As one can surmise, there may be some network connection issues in the home or on your devices.

42 – “Please check to see that you are still connected to the Internet and try again”.

41 – “We’re sorry, but we cannot play the video you requested.” In many instances, this is happening with new releases of TV shows like The Mandalorian as there may be just too many people trying to watch the same episode at the same time and Disney’s servers are stressed.

39 – “This means that the video you are trying to watch cannot be watched at this time.” Many times, this is affecting users who are streaming from the Disney+ Xbox One application.

Let’s take a look at what these common Dinsey+ error codes mean: And even more than those the most “popular” is Error Code 83, which gives users an “unable to connect” error. However, the most common ones that keep appearing are Error Code 39, 41, 42, and 76.

There are quite a few different error codes that could crop up in your usage with Disney Plus, regardless of trying to use AirPlay.

Airserver lag update#

If an update is available, then let it download and then try again.

Airserver lag software#

Checking for an update is pretty easy, as you just need to go to the Settings app, scroll to System, select Software Updates, and then tap on Check for Updates.

So before going anywhere else, you will want to ensure that your Apple TV is at least the 3rd generation, and is up to date.

4th generation Apple TV or higher (AirPlay works on 3rd generation Apple TVs).

Thankfully, the company’s support page gives us the requirements for streaming your favorite shows and movies. What are the requirements for using Disney Plus with AirPlay?īefore even getting started, it’s important to note the requirements for using AirPlay (or AirPlay 2) with Disney+.

Fixing AirPlay problem with 3rd generations Apple TVs.

Check that your HDMI cable is up-to-date.

Is your iOS device and Apple TV connected to the same Wi-Fi network?.

Double-check that the Apple TV is connected to your TV.

Let’s take a look at what these common Dinsey+ error codes mean:.

What are the requirements for using Disney Plus with AirPlay?.